Terms of service

Draft — pending attorney review.

Last updated: June 10, 2026

These terms govern your use of ReconcileIQ, a cash application service for QuickBooks Online operated by FoxTrove LLC (“we,” “us”). By creating an account or using the service, you agree to these terms on behalf of yourself and the business you represent.

1. The service

ReconcileIQ ingests payment notifications and remittance documents, uses AI to extract and match their contents against your open QuickBooks Online invoices, posts qualifying payment records to QuickBooks at your direction, and routes the remainder to a review queue. The service records payments you have already received; it does not initiate, hold, transmit, or otherwise move funds, and it is not a money services business, payment processor, or financial advisor.

2. Accounts and eligibility

The service is for businesses. You must be authorized to bind the business you sign up for, to connect its QuickBooks Online company, and to submit the documents you process. You are responsible for safeguarding access to your account and for the actions of users you invite.

3. QuickBooks authorization

Connecting QuickBooks Online authorizes us to read invoice, customer, and credit memo data and to create payment records in your QuickBooks company, via Intuit’s official API and OAuth flow. You may revoke this authorization at any time from your Intuit account or within the service. Your use of QuickBooks remains governed by your agreement with Intuit. ReconcileIQ is an independent product and is not affiliated with, endorsed by, or sponsored by Intuit.

4. Subscriptions, trials, and billing

  • Paid plans are billed in advance, monthly or annually, through Stripe. Plan limits (such as payments matched per month) are described on the pricing page.
  • New accounts start with a 14-day free trial. A valid credit card is required; your card is charged when the trial ends unless you cancel before then.
  • Monthly plans renew each month until canceled; cancellation takes effect at the end of the current billing cycle. Annual plans run for the full term and renew unless canceled before renewal.
  • Upgrades take effect immediately with a prorated charge; downgrades take effect at the next billing cycle. Fees are non-refundable except where required by law.
  • We may change pricing with at least 30 days’ notice before your next renewal.

5. Your data and our use of it

You retain all rights to the content you submit and the data we access on your behalf (“customer content”). You grant us the rights needed to operate the service: to process, store, transmit, and display customer content, including processing by the subprocessors listed on our security page. We do not use customer content to train AI models, and we do not sell it. Our privacy policy describes our data practices in detail.

6. AI output and your responsibility to review

The service uses AI to extract and match financial documents. AI output can be wrong. The service is designed around this fact — confidence thresholds, exception review, and an audit log — but you are responsible for reviewing exceptions, for the accuracy of your books, and for the configuration choices you make (including auto-posting thresholds). The service does not provide accounting, tax, or legal advice.

7. Acceptable use

  • Do not submit content you lack the right to process, or use the service to violate law or third-party rights.
  • Do not attempt to probe, breach, or circumvent security or rate limits, or to access another customer’s data.
  • Do not resell or provide the service to third parties except as part of your own bookkeeping or accounting engagement with them.
  • Do not reverse engineer the service except where this restriction is prohibited by law.

8. Availability and support

We work to keep the service available and performant, but it is provided without an uptime guarantee at this stage. We may modify features over time; we will not materially reduce the core service you pay for during a billing term. Support is provided by email, with priority response on plans that include it.

9. Intellectual property

We own the service, its software, and its branding. You receive a limited, non-exclusive, non-transferable right to use the service during your subscription. Feedback you choose to send us may be used to improve the service without obligation to you.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI EXTRACTION OR MATCHING WILL BE ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES. OUR TOTAL LIABILITY UNDER THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

12. Indemnification

You will defend and indemnify us against third-party claims arising from customer content you submit, your violation of these terms, or your violation of law — provided we promptly notify you of the claim and reasonably cooperate.

13. Termination

You may stop using the service and cancel at any time. We may suspend or terminate the service for material breach of these terms (including non-payment) after reasonable notice where practical. After termination, data deletion is handled as described in the privacy policy. Sections that by their nature survive termination (including 5, 6, and 9–12) survive.

14. Governing law

These terms are governed by the laws of the U.S. state in which FoxTrove LLC is organized, without regard to conflict-of-law rules. The governing state and venue will be specified in the final, attorney-reviewed version of these terms.

15. Changes to these terms

We may update these terms. For material changes we will give account owners at least 30 days’ notice by email. Continued use after the effective date constitutes acceptance.

16. Contact

FoxTrove LLC · kyle@foxtrove.ai